1. What products do you offer at Chic Hot Club?

At Chic Hot Club, we offer a wide range of fashion items, including Dresses, Tops, Bottoms, Activewear, Lounge wear, Plus size, Graphics and Lingerie. Our collection is curated to cater to various styles, occasions, and body types.

2. How can I place an order?

Placing an order at Chic Hot Club is easy! Simply browse our website, select the items you love, choose your size and color, and add them to your cart. Follow the checkout process, enter your shipping details, and make a secure payment. Once your order is confirmed, we'll take care of the rest!

3. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways, ensuring a smooth and secure checkout experience.

4. Can I modify or cancel my order after placing it?

We process orders quickly to ensure prompt delivery. If you need to modify or cancel your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but please note that orders that have already been shipped cannot be modified or canceled.

5. How can I track my order?

Once your order is dispatched, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this information to monitor the status and location of your package as it makes its way to you.

6. What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return the items within 30 days of receiving them for a full refund or exchange. Please visit our Returns & Exchanges page for detailed instructions on how to process your return or exchange.

7. Do you ship internationally?

Yes, we offer international shipping to many countries around the world. Shipping costs and delivery times may vary based on your location. During the checkout process, you can enter your address to see the available shipping options and costs for your region.

8. How can I contact your customer support team?

If you have any questions, concerns, or issues, our friendly customer support team is here to help! You can reach us through our Contact Us page on the website, where you can fill out a form with your inquiry. Alternatively, you can email us at [support@chichotclub.com

9. Do you offer gift cards?

Yes, we offer Chic Hot Club gift cards, the perfect gift for fashion enthusiasts and fitness lovers! You can purchase gift cards in various denominations on our website. Gift cards are delivered electronically via email and can be redeemed at checkout.

10. How can I stay updated on your latest arrivals and promotions?

To stay in the loop about our newest arrivals, exclusive offers, and promotions, be sure to subscribe to our newsletter. You can find the subscription option at the bottom of our website. Additionally, follow us on social media platforms like Facebook, Instagram, and Twitter for real-time updates and fashion inspiration.

If you have any other questions or concerns that are not addressed here, please feel free to reach out to our customer support team. We are here to assist you and make your Chic Hot Club shopping experience enjoyable and hassle-free!